About Cgpits

CGPITS has a very unique way of addressing customer’s IT services through its business aligned IT Solutions. We transform your vision into reality through our extended services in all domains.

IT Infrastructure Operation Management

  • End-User Computing

    Social Media is essential for any brand today. At CogMat we help you find out and leverage the right platform to engage the ideal audience for your brand. We go beyond just like and followers and believe in driving a business result.

  • IT Infrastructure Operation Management

    Your Website is the most important part of your digital presence. SEO ensures that when people look for products or services your brand provides, they find you. CGPITS ‘s SEO solutions are comprehensive and holistic SEO strategies to increase relevant traffic to your sites.

BPO

WFM roster realted
Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, PBX functionality and much more
Real Time Monitoring
24/7 inbound / outbound call center services that address customer queries and concerns through phone, email and live chat.
VAS Support
Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.